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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

R Prieto

September 11, 2023

5  out of  5 rating by R Prieto
"Great staff, courteous and easy to work with. They gave the best price for auto and home insurance."

Ravi Sethuraman

September 11, 2023

5  out of  5 rating by Ravi Sethuraman
"I have been with Becky and team since the ‘90s; I moved cities but they didnt miss a beat in keeping service level very high. Extremely focussed on customer satisfaction with timely follow ups. I am fortunate to have been associated with them for years. Thank you!"

Judith Schooler

September 11, 2023

5  out of  5 rating by Judith Schooler
"Great insurance"

Eileen Danielson

September 2, 2023

5  out of  5 rating by Eileen Danielson
"I've had Rebecca Egert and her team as my insurance provider for over 10 years. I have never had a problem with them. The few claims i have had to file were taken care of quickly. When i needed to understand my policy they were there to take the time to make sure i understood everything so that i have the coverage i need"

Johnny Torres

August 30, 2023

5  out of  5 rating by Johnny Torres
"Becky egert and her staff did a great job getting me the best rates on my auto insurance… looking forward to doing more business with them!!"

Rebecca Lovell

August 10, 2023

5  out of  5 rating by Rebecca Lovell
"Rebecca has the most amazing staff ever"

Shawn Hibdon

August 8, 2023

5  out of  5 rating by Shawn Hibdon
"Perfect service and very prompt."

Raul Galindo

July 19, 2023

5  out of  5 rating by Raul Galindo
"N/a at this time"

Bruce G

July 13, 2023

5  out of  5 rating by Bruce G
"Very nice people here. If you need insurance you can't go wrong with this State Farm location."

Monica Douglas

July 10, 2023

5  out of  5 rating by Monica Douglas
"Not only easy transfer from California but on the spot assistance when transferring my vehicle registration. The office team is always nice and helpful too!"

Michelle Cathey

July 7, 2023

5  out of  5 rating by Michelle Cathey
"Always willing to help and answer my questions quickly!"

Benjamin Arguijo

July 6, 2023

5  out of  5 rating by Benjamin Arguijo
"I have been with Ms. Egert's agency since I moved back to Lubbock in 2016. They have always be professional and courteous, have always helped me with my insurance needs! I have always had a good experience with them!👍🏻👍🏻👍🏻😊😊"

Mary Hull

June 19, 2023

5  out of  5 rating by Mary Hull
"Very efficient with transfer of policy to local from El Paso agency."

Zeke Reyna

June 5, 2023

4  out of  5 rating by Zeke Reyna
"Need to have better adjusters had damage at my son's house put a claim in they only gave us so much money not enough to cover the damage we Pay but they don't want to pay us."

Rafa H

May 30, 2023

5  out of  5 rating by Rafa H
"I have been with State Farm for years for our cars and now added house insurance, they safe us $$. Rebecca and her team are awesome! Thank-you for Great Service."

Clay Lankford

May 19, 2023

5  out of  5 rating by Clay Lankford
"Great people just wish the prices wouldn't keep going up unexpectedly."

Carter Davis

May 19, 2023

5  out of  5 rating by Carter Davis
"This is the best insurance company in the area, I walked in having no clue about anything and the staff was extremely friendly, walked me through the entire process and made sure I completely understood what I was buying and how it worked."

Ley Hemphill

May 18, 2023

5  out of  5 rating by Ley Hemphill
"I have always had great communication experiences with this agency. Anything I ask or need, I always get a very quick and thorough response! I highly recommend this agent and staff!"

Mark Jenkins

May 18, 2023

5  out of  5 rating by Mark Jenkins
"Great service. Never had a bad experience with her."

Skyscraper Man

April 25, 2023

5  out of  5 rating by Skyscraper Man
"Great staff, super helpful and friendly and walked me through my options and explained them clearly when I had a question. Lovely people in a time where that’s rare"

Suzanne Comer

April 24, 2023

5  out of  5 rating by Suzanne Comer
"Absolutely recomment Becky! She helped me get my three granddaughters covered with life insurance. Super easy and I feel so much better knowing if the worst happened (God forbid) they are covered."

brandi egert

March 28, 2023

5  out of  5 rating by brandi egert
"Great agency! Everyone is so personable and is ready to help with whatever needs I have."

Scottie Sims

March 13, 2023

5  out of  5 rating by Scottie Sims
"They are so awesome...there costumer service is phenomenal...Thanks again!!!"

Peyton Stivers

February 28, 2023

5  out of  5 rating by Peyton Stivers
"Becky has been awesome through this whole process of switching! She has made things easy to understand and helped us get the best rate! I highly recommend if you’re looking to come to State Farm!"

Michael Cisneros

February 28, 2023

5  out of  5 rating by Michael Cisneros
"State Farm is a great company, but Becky takes it to the next level! She goes the extra mile to help you find the best solution for your individual needs and is great to work with! Highly recommend! Vickie C"